Britannia

What happens next?

Integration of Britannia with The Co-operative Financial Services will take time.

In the early days now the merger has taken place you'll see very little change as we begin the process of bringing the organisations together. You will be able to operate your account exactly as you do now with existing passbooks and cards working as normal.

Over a period of time you’ll be able to take advantage of:

• Access to more branches, more telephone advisers and more internet services
• More choice from a wider range of ethical products and services
• The opportunity to earn more rewards across The Co-operative family of businesses.

We’ll continue to keep our customers informed about any changes or improvements that are made to our services and products while the integration is taking place.

In the meantime, you’ll find updated information on this website, and our FAQs should answer most of your queries. However, if you have any questions that aren’t answered here, you can get in touch with us by e-mail using the contact us form, visiting your local Britannia branch, or calling us on 0808 156 1209 .