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Financial difficulties
If you're experiencing financial difficulties, it's important that you get in touch to see what your options are.
Repaying your mortgage
We offer a range of services if you need help managing your mortgage payments.
Personal Loan & Credit Card repayments
Take a look at our Loan and Credit Card FAQs 
to find out who to contact if you're experiencing problems with repayments on your Britannia Personal Loan or Britannia Credit Card. Please see our note regarding call charges.
Britannia is a trading name of The Co-operative Bank p.l.c.
The Co-operative Bank p.l.c. Registered office: P.O. Box 101, 1 Balloon Street, Manchester, M60 4EP. Registered in England and Wales No. 990937.
The Co-operative Bank is authorised and regulated by the Financial Services Authority (No. 121885), subscribes to the Lending Code and the Financial Ombudsman Service and is licensed by the Office of Fair Trading (No. 006110).
Credit facilities provided by The Co-operative Bank Plc, are subject to status and not available to non-UK residents or anyone under 18 years of age. Policy Supplier terms and conditions apply.
THIS SITE IS ONLY INTENDED FOR RESIDENTS OF THE UNITED KINGDOM
© 2012 The Co-operative Bank p.l.c. trading as Britannia
The Co-operative Bank p.l.c. Registered office: P.O. Box 101, 1 Balloon Street, Manchester, M60 4EP. Registered in England and Wales No. 990937.
The Co-operative Bank is authorised and regulated by the Financial Services Authority (No. 121885), subscribes to the Lending Code and the Financial Ombudsman Service and is licensed by the Office of Fair Trading (No. 006110).
Credit facilities provided by The Co-operative Bank Plc, are subject to status and not available to non-UK residents or anyone under 18 years of age. Policy Supplier terms and conditions apply.
THIS SITE IS ONLY INTENDED FOR RESIDENTS OF THE UNITED KINGDOM
© 2012 The Co-operative Bank p.l.c. trading as Britannia